This Privacy Policy explains how Sunray Inova LLC ("Sunray Inova," "we," "us," or "our") collects, uses, and protects information. Sunray Inova is a software platform (an independent software vendor) that provides ordering, booking, and communication services to client organizations such as temples, restaurants, and small businesses. We send transactional notifications (including SMS) on behalf of those client organizations.
Sunray Inova LLCThis policy covers both (a) our marketing website at sunrayinova.com and (b) the personal information we process on behalf of our client organizations as a service provider.
On behalf of our client organizations, we collect and process the information their end customers provide in order to deliver the service, including:
From visitors to our marketing website, we collect only minimal technical information needed to serve and secure the site. We do not knowingly collect personal information from children under 13.
We use the information described above to:
We do not use customer phone numbers or opt-in information for our own marketing or advertising.
Customers opt in to SMS notifications on the client organization's own website (for example, by checking a consent box at checkout or when booking). Messages are transactional — they relate to the customer's own orders and bookings. Message frequency varies based on the customer's activity. Message & data rates may apply. Customers can reply STOP at any time to unsubscribe, or HELP for assistance. For full details, see our SMS Program & Consent Disclosure.
We share information only with service providers that help us operate the service, and only as needed to perform their functions. These include, for example:
These providers are bound by contract to protect the information and use it only to provide services to us. We never sell personal information.
We retain personal information only for as long as necessary to provide the service, fulfill the purposes described in this policy, and meet legal, accounting, or reporting requirements. We apply appropriate technical and organizational safeguards, including encryption in transit, access controls, and data minimization. Raw message content is minimized and not retained beyond what is needed to operate the service.
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, or to request a copy of it.
To exercise any of these rights, email admin@sunrayinova.com. Because we often process information on behalf of a client organization, we may direct your request to that organization or assist them in fulfilling it.
Our marketing website uses minimal cookies and does not use third-party advertising or cross-site tracking cookies. Any cookies used are limited to those strictly necessary to operate and secure the site.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be reflected on this page.
Questions about this Privacy Policy or your information? Contact us at admin@sunrayinova.com or by mail at the address above. This policy is governed by the laws of the State of Florida, USA.